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CDSS Measure 2D
Referrals by Time to Investigation – Completed Contacts
To Report

Notes on Data Source

Data Source: All data is from the Child Welfare Services/Case Management System (CWS/CMS).

Frequency: Quarterly, 3-month time period

Description: These reports provide the percentage of child abuse and neglect referrals that require, and then receive, an in-person investigation within the specified time frame. There are two reports, one for immediate response, and the other for 10-day response. Referrals entered as requiring a 3-, 5-, or 10-day response are included in the 10-day response type.

The denominator includes:

  • The child abuse and/or neglect referrals received, within the analysis quarter, that are either immediate, 3-, 5-, or 10-day response types.

The numerator is the count of the referrals above that received a qualified response, which includes:

  • At least one child, with a maltreatment allegation, included as a “participant;”
  • A contact purpose type of “investigate referral;”
  • A communication method of “in-person;”
  • A contact status of “completed;”
  • A contact party type of “staff person/child”; and
  • A contact visit code for a “contact” or “visit” within 24 hours of the referral receipt date for immediate response type or within 10-days for other referrals.

Note: Referrals in which at least one child on the referral was seen within the specified time frame are included in the numerator.

Note: Cells containing a period (".") represent a value of zero. In cells representing quotients, a period may also indicate the indeterminate form 0/0.

This measure may also be run with filters in place to restrict the data to various subgroups of other variables (e.g., Black subgroup of the Ethnicity variable, <1 year old subgroup of the Age variable, etc.). Please see the links below for details:

Age Group

Ethnic Group